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Santa Cruz
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Reservation Policies
 

The INNS BY THE SEA reservations staff will be happy to assist you with availability and pricing for accommodations and packages.  The reservation office is open Monday through Friday from 8:00 a.m. to 7:00 p.m., and from 9:00 a.m. to 5:00 p.m. Saturday and Sunday (PST).
 
RESERVATION POLICY

A reservation deposit is required to guarantee room reservations in the amount of the first night room rate plus taxes.  Deposits will be charged at the time of booking, and may be provided via credit card; we accept VISA, Mastercard, American Express and Discover.

A minimum stay of two nights or more may apply on weekends and holidays or special events.  Rates are based on 1 or 2 persons; a $25 charge will apply for each additional person over the age of twelve years.  Rates quoted do not include applicable taxes, and no discounts may be applied to a confirmed rate after check-in.
 
RESERVATION CONFIRMATION
A Reservation Confirmation will be issued by mail, or email if preferred, once the reservation has been guaranteed with a reservation deposit.  Once your confirmation is received, please review the information to ensure accuracy.
 
CANCELLATION POLICY
Notification of cancellation or arrival date change must be received seven days prior to the confirmed arrival date in order to avoid forfeiture of the reservation deposit.  Reservations confirmed for some Special Event or Holiday dates may require a 30-day advance notice of cancellation.  Cancellation of Group Reservations are subject to the terms of the Group Contract.
 
 
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